Refund/Return Policy
Returns
Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can send it back to us for a refund or item exchange within 30 days of receiving it. In special circumstance, if you are not eligible for a full refund, we will issue a store credit – this is done on a case-by-case basis, so please feel free to reach out to us at hello@runeverywear.store to find out if this option will be available to you. Please note, there is no reimbursement for return shipping.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Non-Returnable Items Include
- Gift cards
To complete your return, we require a receipt or proof of purchase. If you reach out to us using the same email that you purchased with, we will be able to look up your order and that can count as proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our/manufacturer error. Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@runeverywear.store.
Sale Items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. In special circumstance, we will issue a store credit – this is done on a case-by-case basis, so please feel free to reach out to us at hello@runeverywear.store.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@runeverywear.store and send your item to "Attn: Ari – Run Everywear, 8120 Hardeson Rd. #4570, Everett, WA 98204" with a note of your account info/email.
Shipping
To return your product, you should mail your product to "Attn: Ari – Run Everywear, 8120 Hardeson Rd. #4570, Everett, WA 98204"
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.